What our Customers say...

Fire Damage Testimonials

Our family learned the hard way that even the smallest of fires can cause the biggest problems when our first fire in our new home resulted in smoke damage. Despite it being the holidays, SERVPRO was able to get to our home and repair the damage so fast! Thank you so much.

We were both at work when we received a call from our neighbor, alerting us that our house was on fire. Half of our house was up in flames, and the firemen were just finishing extinguishing the flames by the time we got home. We didn’t know what to do, so one of the firemen suggested we call SERVPRO to take care of the damage. They came quickly and mitigated the damage, then restored the house. We couldn’t be more pleased with the results. Thank you SERVPRO for getting us through this traumatic experience.

SERVPRO helped me through a difficult time with their hard work and compassion, and I wanted to thank them. When I called them to help me when my home had water and smoke damage after a fire, they were reassuring, knowledgeable, and did a high quality restoration job. The kind way in which they treated me and reassured me made such a big difference to my mental health during that nightmare of a situation. Thank you so so much.

Best service crew and admin ever! I’m extremely pleased with how they resolved the fire damage emergency in my home. SERVPRO made communication easy with us, the fire department, and the insurance company. Their work exceeded our expectations. Hopefully this never happens to us again, but if it did, we’d absolutely call them again. We’d also definitely recommend them to anyone else in need. 

My wife and I are grateful for all you did for us when restoring our home after it caught fire. The team at SERVPRO of Glastonbury/Wethersfield. They provided the highest quality service in our time of need, through their hard work, positive attitudes, great manners, and reliability. We put our trust in them, and they did not disappoint. The team and project manager deserve credit for their outstanding work.  

The small fire in our kitchen filled our whole house up with smoke, leaving it with a lingering smell, right before our annual Halloween bash! We tried our hardest to clean and get the scent out ourselves, but in the end we had to call SERVPRO for assistance. What seemed like a quick and easy fix ended up being more involved than we thought. When they finished taking care of the smoke damage, the smell was completely gone! The project manager did a great job keeping us updated throughout the cleaning and restoration process, and gave us a better understanding of what had happened. We can’t thank you guys enough!

SERVPRO came out to my Portland home to repair the damages on my porch after the grill caught fire. The Glastonbury/Wethersfield SERVPRO team came quickly and did everything they told me they were going to do. I always recommend them to my friends. 

After a fire ripped through the second floor of my home in Glastonbury, Connecticut, SERVPRO was there to help with the crisis right away. Not only were they a huge help, but they were also polite, responsive, and professional. If ever I know someone in need of water damage and fire damage services, I will without a doubt refer them to SERVPRO.

Upon reinspection we were pleased to find that you did such a great job completing all the required services so expertly. Many thanks. The owner of the home is very satisfied.

Casey Howard

Property - Field Claims Representative

"SERVPRO serviced my house in Newington, Connecticut. They were very responsive, professional and courteous. I will refer them to anyone I know for fire damage or water damage."