A family living in East Longmeadow, MA went on vacation for three days during the New Year’s Eve holiday in 2016. Upon coming back on Sunday, January 3rd, the family found that their furnace had suffered a backup, causing water rather than steam to travel through the heating system. As a result, every radiator in their house leaked water, spreading across two floors and the basement. This image presents only some of the damage. The family was quick to call SERVPRO of Glastonbury/Wethersfield. As soon as our crews arrived, we began the emergency cleanup and restoration services. SERVPRO began by removing all the water, then packed up all the family’s valuables in boxes to store at our climate controlled warehouse. Finally, we got rid of the damaged walls, ceilings, and carpets, and installed our specialized drying and anti-microbial equipment. By the time SERVPRO finished restoring the property, the place was good as new!