Why and How We Focus on Safety

7/10/2020 (Permalink)

SERVPRO of Glastonbury/Wethersfield protects the well-being of our employees through comprehensive safety training and procedures.

SERVPRO of Glastonbury/Wethersfield believes in protecting the health and safety of its workers—our field crews, warehouse workers and home office staff—so that they can help our customers recover from a fire, water, storm or biohazard disaster. SERVPRO® trains our employees to handle any situation that may arise on the job. With an increased awareness of how even small actions or lapses can become a real hazard to health, our employees are trained and equipped to adhere to a higher standard of safety.

In 2019, our franchise owner hired a new safety coordinator who comes to us with more than twenty years of experience in construction and warehouse management. Rhonda explains that she “likes to learn new things and do different things.” SERVPRO is benefitting from that attitude—these are just some of the new safety initiatives that she has put into place within the last year:

Overall Safety

• We provide our training programs and videos in both English and Spanish.
• Each month, the safety coordinator meets with crew chiefs for a general review of safety measures and results, and plans for new policies and training.

Vehicle Safety

• We instruct workers in the correct operation of forklifts.
• We inspect our trucks and forklifts every day.
• We consistently assign each truck to a specific crew to increase familiarity and safety.

Equipment and Product Safety

• We provide new training in fitting and wearing N-95 respirator masks, so that each worker has a mask that is the right size, is fitted correctly and sealed tightly to the face, while allowing adequate breathing.
• We equip each crew and crew chief with duffel bags that contain hard hats, goggles, safety vests, shoulder dolly straps for heavy loads and our chemical information binder.
• We check every truck daily to be sure it has a first aid kit, eyewash station and fire extinguisher.
• We document our cleaning service products in a binder that explains appropriate uses, required protective equipment and procedures for use. Not only are our workers up to date on our products, they can easily answer customer questions.
• We train our workers to properly lift heavy loads and use shoulder dolly straps.

Fire Safety

• We train our crews to correctly use fire extinguishers, generators and third plug adapters.
• We equip each piece of equipment and every truck with a third plug adapter, which allows our grounded equipment to be used safely in older homes that lack grounding outlets.
• Every month, we inspect and date all fire extinguishers so that we know they are always ready to use.

Blood-Borne Pathogen Safety

• We created enhanced training in the safe processing and disposal of blood-borne pathogens.
• We equip each crew with a blood-borne pathogen duffel bag that includes hazmat suits, thick gloves, tweezers, needle containers and sealable bags for waste disposal.
• We have located secure metal storage containers in our parking lot, where bagged blood-borne waste is stored before being picked up by a vendor for final disposal.

We’re Here for You

The team at SERVPRO of Glastonbury/Wethersfield has the training and experience to quickly clean up and restore your home or business. Call SERVPRO of Glastonbury/Wethersfield  (860.633.8791) any time.

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791

SERVPRO of Glastonbury/Wethersfield
IICRC Certified
Noemi Garcia
Franchise Owner
Call 860.633.8791
Fax 860.216.2762
24-hour emergency service

When you have suffered a water, mold, storm, fire or biohazard disaster at your home or business, call SERVPRO of Glastonbury/Wethersfield today at 860.633.8791